1. Q: Are you manufacture or trading company?
A: We are manufacture. Our factory has been specializing in all kinds of caster wheels since 1997.
2. 2.Q: Where is your factory? Can I visit ?
Our factory is located in Guangzhou, Panyu. You are always welcome to visit
3. 3.Q: What is your delivery time?
In general, within 20 days. It also depends on the order quantity.
4.Q: What is the term of payment?
Payment terms: 30% of deposit upon signing the PI, and balance will be cleared by T/T or L/C before delivery.
5.Q: Can I get some samples? And what's the timing?
Yes, samples are available at any time. We charge some sample cost and will return it during the next order.
6.Q: How can your factory control the quality?
Quality is at the forefront of our commitments to our customers always. We have strict quality management process from raw material to finished product. Details please ref below:
7. Q: What's the MOQ?
Normally we take the order no matter it's big or small. If your qty is less than 5pcs per SKU, we will arrange it in our sample room specially.
8. Q: Can I make my own brand?
Yes, we do both OEM and ODM, so you can make your own logo on the bags.
9. Q: Can we visit your company?
Yes, of course. You ane welcome anytime! We can arrange to pick you up from airport or seaport or train station
Global marketing office is located in Panyu Hualong Town, welcome to visit us!